Shipping Information

Shipping Information

At Salarno, we are proud to offer FREE shipping on all orders!

Order Processing Times:

Please allow 1-3 business days to process and dispatch your order after it is placed. An order is considered dispatched once it is handed over to our shipping carrier and is on its way to your selected address. During peak times and holidays, processing times may extend to up to 7 business days.

Estimated Shipping Times:

The delivery time of your package is based on the total transit time after your order has been dispatched. This will vary depending on your location. Below are the estimated shipping times by country:

🌍 Global: United States (4-7 business days)

Please note, during peak times and holidays, shipping carriers may experience delays in transit times and tracking updates. Additionally, customs delays may occur for international shipments, which can affect the overall delivery timeline.

Order Changes and Accurate Shipping Details:

It is the customer’s responsibility to provide accurate and complete shipping details at checkout. Incomplete or inaccurate information may result in delays or even order cancellation. If our system detects an issue with your address, our customer support team will email you for verification within 3 business days. If we do not receive a response within this timeframe, we reserve the right to cancel your order.

If you notice an error in your shipping details, please contact us at support@salarno.com within 24 hours of placing your order. While we will do our best to accommodate changes, we cannot guarantee that they can be made after this period.

Delayed Delivery:

At Salarno, we aim to ship orders promptly, but delays may occur due to external factors beyond our control. Examples include courier delays caused by severe weather, transportation disruptions, or internal processing issues such as payment or address verification problems.

If your order is delayed, we will notify you promptly and work closely with the courier to resolve the issue. However, Salarno cannot guarantee delivery dates, and we are not liable for delays caused by factors outside of our control. We will keep you informed about your order status and assist where possible.

Lost or Stolen Packages:

While we strive to ensure the safe delivery of your orders, once a package is handed over to the shipping carrier, its handling is beyond our control. If your package is lost or stolen, please contact us at Walliat.Enterprises@gmail.com, and we will do our best to assist.

We recommend reaching out to the courier company directly to file a claim for lost or stolen packages. Most courier services have processes in place to handle such claims, and they may require additional information. We will also contact the courier on your behalf and follow up on the claim to keep you updated.

Please note that Salarno is not responsible for lost or stolen packages and these do not qualify for refunds. However, depending on the circumstances, we may offer a replacement for the lost item.

Shipping Policy Changes:

Salarno reserves the right to modify or update this Shipping Policy at any time without prior notice. It is the customer’s responsibility to review the most recent version of the Shipping Policy before making a purchase.

By purchasing and using Salarno products, you indicate your acceptance of this Shipping Policy and any future changes. We encourage customers to review the policy periodically to stay informed of any updates.

For any questions or concerns about our Shipping Policy, feel free to contact us at support@salarno.com.